Shipping and Return Policy

All of Shajaara.com orders are shipped door-to-door from our warehouse in Gurgaon, India to your provided shipping address.

1. Processing the order normally takes 2 working days and then Shipping normally takes 4- 6 working days.
2. The refund will reflect in 7 working days

Shipping destinations offered by Shajaara.com for delivery will be extended and updated from time to time and listed online. We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item. We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form. Shajaara.com will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. For updates on order status please mail or contact the number given for customer care.

Duties And Taxes

All of Shajaara.com are shipped nationally from our warehouse in Gurgaon, India to your provided shipping address.

Exchanges, Returns And Refunds

Shajaara.com will replace the product free of cost ONLY if there is a manufacturing defect or wrong order shipped. Exchanges is not provided by Shajaara.com

Returns must be made within 2 days of receiving your order. -You will need to contact through mail address given on website or contact customer care number provided. Once we receive your, we will ship your replacement free of cost or issue a refund for the cost of the goods to the original credit card depending on your preference. All of Shajaara.com products are handcrafted using the finest natural fibres. The subtle variations in colour, texture and finish are intrinsic to hand made products. Colours: We have done our best to display as accurately as possible the colours of the products shown on this Web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate. Please go through the wash care instruction for respective product. the validity and enforceability of any remaining condition.